Frequently Asked
Questions

ORA Water offers three categories: Premium Mineral Water (200ml, 250ml, 500ml, 700ml), a Luxury Collection (Alkaline pH 8–9 in 250ml/750ml/1L, Vitamin B12 Water in 750ml/1L, Himalayan Water in 330ml aluminum cans, Sparkling Water in 330ml, and Glass Alkaline Water in 300ml/750ml), and India's first Alkaline Ice Cubes (2kg bags and bulk supply). All water products are available with custom labels.

Premium Mineral Water is our core range — multi-stage purified and mineral-enriched, ideal for everyday hospitality and corporate use. Luxury Water is a specialty collection featuring alkaline, vitamin-enriched, Himalayan spring, sparkling, and glass-bottled formats — designed for premium hotels, fine dining, and wellness-focused brands.

Yes. All products in our Luxury Collection — including Alkaline (pH 8–9), Vitamin B12, Himalayan, Sparkling, and Glass Alkaline Water — are available with full custom label branding. MOQ and turnaround apply equally across all formats.

Yes — ORA Water is India's first alkaline ice cube supplier. Our premium alkaline ice cubes are made from RO-purified, UV-treated, pH 8–9 balanced alkaline water. Slow-melt, crystal-clear, and odour-free. Available in 2kg bags and bulk supply for hotels, restaurants, bars, fine dining, weddings, and corporate events.

MOQ varies by bottle format: 300ml glass starts from 30 cartons (720 bottles), 250ml/750ml/1L from 50 cartons (1200/750/600 bottles), and 200ml from 100 cartons (4800 bottles). Flexible multi-format ordering is available.

Initial label mockups are typically shared within 72 business hours after receiving your logo and brand brief. Revision rounds are completed within 24–48 hours each.

Most orders are completed and dispatched within 7–10 days after final design approval, depending on volume and format. We confirm the dispatch window at order time.

We support all formats across our range — 200ml, 250ml, 330ml, 500ml, 700ml, 750ml, and 1L — in PET bottles, aluminum cans (Himalayan), and borosilicate glass (Glass Alkaline). Multi-category and multi-size orders are supported.

Yes. We support weddings, conferences, social functions, and brand activations with one-time bulk orders across any product category. Event-specific label editions are available for all formats.

Yes. We offer monthly partnership models with recurring delivery plans for any product category. Hotels can mix Sparkling, Alkaline, and Mineral; offices can combine Normal and Alkaline Water in a single supply cycle.

ORA follows a 10+ stage purification process and BIS/ISI-aligned quality controls across all products. Specialty products like Alkaline Water are pH-verified at 8–9; Vitamin B12 Water is nutrient-tested for accuracy; Glass Alkaline Water uses food-grade borosilicate glass.

Our core coverage is across India — including Junagadh, Ahmedabad, Surat, Rajkot, Gandhinagar, and Mahesana. Contact us with your location and category requirements to confirm delivery planning.

Setup requirements vary based on design complexity and order size. Our team outlines all costs transparently during the inquiry review stage.